Acceptance of Delivery

Acceptance of Delivery – Deliveries must be signed for, and anyone at the delivery address who receives the products shall be presumed by Dan Tailor to be authorised to receive the products.

Unfortunately Dan Tailor and its carriers are unable to provide an estimate of the delivery time. If you are unsure if you will be available at the delivery address during the delivery hours, we recommend nominating a work address or address of a family member who will be present during the delivery hours. In the instance someone is not able to sign for your delivery, Dan Tailor’s carrier will leave a card. When delivered by the carrier, you will need to collect your delivery from the nominated depot or post office.

Please note that risk for loss or damaged product passes to the customer upon delivery of the product(s) by the courier.

Delivery Problems

If your delivery has not arrived, please contact our Customer Service. If you wish to return a product delivered damaged or otherwise, please refer to Dan Tailor’s Returns Policy.