Returns & Alterations

Alterations

At Dan Tailor every order is made to the specification provided by you. We acknowledge that small alternations on occasion may be required. To provide that fit for the individual guarantee, Dan Tailor provide an alteration credit valued up to $45 for suits / coats and $20 for shirts and trousers at your local tailor.

The Alternation Process
Dan Tailor provides you with an easy to use alteration form that will assist us to process your alteration requirements once approved. Please see the measurement form for alterations that can be considered by Dan Tailor.

1. Go to your local tailor with the Alternation Form.

Alternation Form


Alternations Form

Present the alternation form to the local tailor that completed the alternations for you. Request the tailor to complete the alteration form.
Send the completed alterations form and the alterations receipt to [email protected] Note: please put your order number in the subject heading of your email.

  • Please select the measurement that was used: cm/inches and round measurements to nearest half cm or inch.
  • Jacket / Shirt

  • Measurement

    Alteration (+)

    Alteration (-)

  • Full Shoulder Width

  • Full Sleeve Length

  • Full Back Length

  • Full Front Length

  • Stomach

  • Waist

  • Trouser

  • Waist

  • Crotch

  • Leg Length

  • Ankle


2. Local tailor alters the garment and completes the alternation form.

3. Apply for an alteration credit and upload a photographed or scanned copy of your receipt and alteration form. You can apply for an alteration credit within 14 days of your order being shipped. Once processed, your credit will appear on your credit card statement within 10 days.

Garment Replacement

Garment Replacement Form

Garment Replacement Form

Submit the garment replacement form to [email protected]
Note: please put your order number in the subject heading of your email.



To apply for a garment to be replaced please complete the replacement form. We will then help you decide if a replacement or alteration is more appropriate. Dan Tailor reserves the right to deny replacement applications. Items cannot be replaced based on customization changes. Depending on fabric availability, some garments may be unavailable to be replaced and you may be asked for an alternative fabric for your replacement order.

Returns
If we have not been able to meet your expectations through our alternation or replacement policies and you want a full refund please follow the return instructions. Items can be returned within 14 days of being shipped for a full refund.

Return Policy
To be considered eligible for return, all orders must be post stamped to Dan Tailor within 14 days of a customer receiving their order and accompanied by a completed returns form. Dan Tailor will only accept returned products that are in new and unworn condition. Dan Tailor has the right to deny a refund and will not accept garments that have been altered, worn  or adjusted in any way. Customers are responsible for return shipping charges. You must return all items purchased as part of a promotion or combination offers to receive a full refund. Kept items will be charged at full market value. The returns policy applies to both Internet orders and Fittings.

Returns Form

Thank you for shopping with Dan Tailor. We hope you love your new purchase and continue shopping with us and enjoying our forever evolving range of clothing. However, if something is not as specified we offer full refunds. Please refer to the Returns Policy for full terms and conditions.

To complete a return simply send the item/s purchased that you wish to return (in unworn and new condition) post stamped back to dantailor within 14 days of purchase along with the completed returns form and your original invoice to:

Returns Form

Dan Tailor Returns Form

Thank you for shopping with Dan Tailor. We hope you love your new purchase and continue shopping with us and enjoying our forever evolving range of clothing. However, if something is not as specified we offer full refunds.

Please refer to the Returns Policy for full terms and conditions. To complete a return simply send the item/s purchased that you wish to return (in unworn and new condition) post stamped back to Dan Tailor within 14 days of purchase along with the completed returns form and your original invoice to:

Dan Tailor Returns
2/64 Halstead Street
Caulfield North, 3161
VIC, Australia

  • Items you would like to return:


Please allow three weeks from the day you post your return for your credit to processed, your refund will be credited to the original payment method. Customers are responsible for the shipping costs.

For more information on returns please go to www.dantailor.com.au

If you have any questions please email us at [email protected]

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